Site troubleshooting services

You must have encountered various errors on your WordPress site. These errors often disrupt the site’s performance and are usually in a way that site administrators cannot fix. On the other hand, site administrators are worried that other errors will occur with changes to their site. These errors and errors are usually due to plugin conflicts, incompatibility in template codes, or problems with the host. To solve these problems, you need to leave your site in the hands of a WordPress expert to examine and then solve the problems as soon as possible. Note that if the problem-solving process is not carried out by experts and skilled people, your site may encounter newer errors. Contact us for advice.

Site troubleshooting services

The importance of website troubleshooting services

WordPress troubleshooting services are becoming more important every day as more and more people use WordPress to launch their websites. Almost 50% of the world’s websites are launched using WordPress, and this is a very significant number. As a result, as the number of websites designed with WordPress increases, the need for website troubleshooting services also increases.

In this regard, in order to entrust our website to a WordPress expert, we need to do a lot of research because most of our customers have no more time left when they come to us, and this is because these customers have worked with non-professionals, and instead of solving their website problems, new problems have been added to their websites.

This causes your financial and time investment to be wasted and you have a bad feeling about working with our colleagues. We are grateful to God that we are always the first and last experts to contact us and our customers’ problems are solved as quickly as possible based on our many years of experience. You can see the comments of some of our customers at the bottom of this page.


Benefits of website troubleshooting services

Collaborating with Websoltan on the WordPress troubleshooting project has many benefits that will be announced in the continuation of your service.

  1. Complete review and identification of WordPress site errors: Your site may have encountered an error and you have only seen some problems, usually other colleagues will only fix the errors you mention, but our working method is a little more professional. When you report a problem, we receive the necessary access from you and first we will review your site completely like a dictionary and send you a list of all the problems. Then you will decide whether to solve all the problems or only some of the problems. In this way, you will have a complete understanding of the problems of your site and also make it possible to solve the problems of your site at the root and once and for all.
  2. Fixing site problems and errors in the shortest possible time: After reviewing the site problems and agreeing on the cost and time of the project, your project will be solved in the shortest possible time. The fact is that we will not charge based on the hours required for each project, but rather the cost of our many years of experience! That is why most site problem-solving projects will be completed between 2 and 6 hours from the time of receiving the order. We do not know how to take a class and say we are busy; as a result, your time and concerns are important to us and your project will be delivered with high priority and full quality along with 7-day support so that if there is a point that was missed, you have 7 days to review and report the missed problem so that it can be solved for you free of charge.
  3. Ask WordPress questions and get advice: One of our effective measures in the field of fixing WordPress problems is that you will be guided completely free of charge in the process of fixing WordPress problems, and if you are unable to fix the problem, then you will need to spend money. This will save you time and money. The reason for free guidance is that we believe that earning a living will be determined by God and in no way will cost be the basis of our work in the field of providing WordPress services.

Important reasons for fixing site problems

  1. If your site’s problems are not resolved, your site’s SEO may be damaged, and the reason for this is that your customers will leave your site dissatisfied with the services they receive.
  2. Some errors are a precursor to new errors, and if current errors are not fixed, more serious problems may arise on your site.
  3. The presence of errors and problems on the site will prevent the progress and development of the site.
  4. Customers’ trust in sites that have technical problems and errors is lost, and this will cause financial losses.

Solutions to fix site problems and errors

  1. Regularly update WordPress: Using the latest version of WordPress can always prevent technical errors.
  2. Use original templates and plugins: One of the most effective ways to prevent technical problems is to use original plugins and templates. If the site template or plugins have poor and insecure coding, they will disrupt the site’s performance.
  3. Use PHP version 7.4 and above: Themes, plugins, and WordPress require different PHP versions. Currently, you can avoid possible errors by using PHP version 7.4.
  4. Use quality hosting: The host or server has a relatively large impact on the performance of the site. The WordPress content management system requires a suitable and high-quality host to perform at its best, and it is better to use a dedicated WordPress host. These types of hosts are designed specifically for WordPress.
  5. Check the host error log file: This file contains all the errors and problems of the site, and using the errors recorded in this file, you can find the root of the problem and then solve it.
  6. Get Website Troubleshooting Services: WordPress troubleshooting requires sufficient knowledge and experience. If you do not have the specialized knowledge for this task, I suggest you trust a WordPress expert and outsource your website troubleshooting project. Because any wrong change may damage your site.

Site troubleshooting checklist

Hosting reviews and analysis

Identifying hosting problems to track problem resolution

Review the template and plugins

Investigate, identify, and fix problematic themes and plugins

Check site updates

Check for CMS, theme, and plugin updates

Site troubleshooting services

Technical SEO review

Investigating, identifying and resolving technical SEO problems

Checking for security issues

Investigate, identify and fix security issues in hosting, themes or plugins

Check site speed

Investigating, identifying and fixing the causes of slow site loading speed

Frequently Asked Questions

Currently, site troubleshooting and error resolution services are only provided for the WordPress platform.

If you would like to fix technical problems on your site, send us a list of your requests through the communication channels available on the site so that we can announce the tariff for fixing the problems or reviewing the problems of your service.

Submitting account information, such as WordPress admin account access and hosting access information, is required to resolve site problems and errors.

Yes, please contact us through the contact methods available on the site.

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